Privacy Policy

When you fill in our contact or enquiry form, we collect:

• Name — to address you correctly.
• Email address — to respond to your enquiry.
• Phone number — to follow up by call or WhatsApp.
• Service interest & message — to understand your requirements.

We do not use cookies, tracking pixels, or analytics tools that collect personal data beyond what you voluntarily submit.

The information you provide is used solely to:

• Respond to your enquiry or quote request.
• Communicate with you about our fabrication services.
• Contact you via phone, email, or WhatsApp as requested.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

When you submit the contact form, your details are pre-filled into a WhatsApp message that opens on your own device. The message is sent directly from your WhatsApp account to our business number. We do not store form submissions on any server — no database, no backend.

Any communication you send us via WhatsApp, email, or phone is retained only for as long as necessary to respond to your enquiry or fulfil a service contract. You may request deletion at any time by contacting us at the details below.

Under the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

• Know what personal information we hold about you.
• Correct inaccurate personal information.
• Withdraw consent and request deletion of your data.

To exercise any of these rights, please contact us using the details in Section 7 below.

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. Since form submissions are delivered directly via WhatsApp (end-to-end encrypted) and we maintain no server-side database of personal data, the risk of a data breach from our website is minimal.

If you have questions about this Privacy Policy, or wish to exercise your data rights, please contact our Grievance Officer:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.